Computer or Laptop Acting Up? Troubleshoot Before Calling for Repair

Frustrated by a slow laptop or a computer that won’t start? Before you rush off to a repair shop, try these basic troubleshooting steps. If the problem still persists, Dean’s Computer Repairs in Offerton, Stockport (SK1 4JG) is here to provide expert help!

Step 1: The Basics

• Power Check: Make sure all power cords are securely plugged in, outlets are working, and power switches are on.
• Connections: Verify connections for the monitor, keyboard, mouse, external drives, speakers, or any other peripherals.
• Restart: A simple reboot can often resolve temporary glitches.

Step 2: Problem-Specific Troubleshooting

Laptop Issues

• Won’t turn on: Check the battery, the power adapter and cable for damage. If removable, try running the laptop on AC power alone.
• Overheating: Clean fans and vents with compressed air. Use a laptop cooling pad or stand. Avoid using it on soft surfaces that block airflow.
• Slow performance: Close unnecessary programs. Check for malware and run disk cleanup tools. Consider a RAM or hard drive upgrade (SSD for a massive speed boost).
• Battery won’t charge: Try a different charger. Inspect the charging port for damage. The issue could be with the battery, charging circuit, or power management software.
• Keyboard problems: Update drivers. Clean out debris under keys. Test with an external keyboard to rule out hardware problems.
• Trackpad not responding: Update drivers, clean the surface, adjust sensitivity settings. If the problem persists, there might be a hardware issue.
• Wi-Fi not working: Toggle Wi-Fi on/off. Check if other devices can connect (to rule out a router problem). Reinstall or update Wi-Fi drivers.
• Bluetooth issues: Ensure Bluetooth is turned on in settings. Update drivers. Unpair and re-pair the Bluetooth device.

Desktop Computer Issues

• No display: Make sure the monitor is on, has the correct input selected, and cables are secure. If possible, test with a different monitor or cable. Check internal connections to the graphics card.
• Won’t start: Verify power supply connections and switch. Listen for beeps (diagnostic codes – consult your motherboard manual). Check if individual fans (CPU, case fans) are spinning.
• Loud noises: Identify noise source (fan, hard drive, optical drive). Clean dust, check for loose screws. Failing components might need replacement.
• Software crashes: Update drivers (especially graphics drivers). Run antivirus/malware scans. Severe issues might require a system refresh or a clean Windows installation.
• Blue Screen of Death (Windows): Note any error codes. Recent hardware or software changes might be the culprit. Update drivers or roll back conflicting updates.
• USB ports not working: Check individual devices on a different computer. Update USB drivers or reinstall them. For a motherboard problem, professional repair might be needed.

Step 3: When to Seek Professional Help

If these troubleshooting steps don’t solve your problem, Dean’s Computer Repairs is ready to assist! We offer expert services for:

• Hardware failures (power supplies, hard drives, motherboards, RAM, etc.)
• Screen replacements
• Virus and malware removal
• Complex software issues
• Data recovery
• And much more!

Get Your Device Back in Action