General Computer Repair Questions
❓ What signs indicate my computer needs repair?
✅ Common signs include slow performance, frequent crashes, overheating, strange noises, freezing, blue screen errors, power issues, or software malfunctions.
❓ Should I repair or replace my computer?
✅ If your computer is relatively new or has minor issues, repairing is often the best option. However, for older computers with multiple hardware failures, upgrading or replacing may be more cost-effective.
❓ What’s the typical cost of computer repairs?
✅ Repair costs vary based on the issue and parts needed. We offer free diagnostics and provide an upfront quote before proceeding with repairs.
❓ How long does a repair take?
✅ Simple fixes can often be done the same day, while complex repairs or those requiring special parts may take several days to a few weeks. We provide estimated repair times when diagnosing your device.
❓ Do you repair all brands of computers?
✅ Yes! We repair all major Windows-based brands, including:
- HP
- Dell
- Lenovo
- ASUS
- Acer
- MSI
- Alienware
- Razer
- Custom-built PCs
🚫 We do not repair MacBooks or Apple products at this time.
❓ Do I need to bring my laptop charger?
✅ Usually, no. However, for some gaming laptops or models with power issues, we may request it.
Data Safety & Software Issues
❓ Will my data be safe during the repair?
✅ We take data protection seriously, but we always recommend that you back up important files before bringing in your device. Let us know if you need data recovery services.
❓ Can you recover data from a dead laptop?
✅ In most cases, yes! Standard data recovery starts at £50, but more complex recoveries (e.g., physically damaged drives) may cost up to £100 or more.
❓ Can you recover files from a broken hard drive?
✅ Sometimes. If your hard drive is physically damaged, we may recommend a specialist data recovery service for advanced repairs.
Gaming & Custom PC Questions
❓ Do you repair gaming PCs and high-performance workstations?
✅ Yes! We specialize in gaming PC repairs, cooling solutions, and upgrades, including high-end systems from MSI, Alienware, Razer, ASUS ROG, and custom builds.
❓ Do you offer custom-built gaming PCs?
✅ Yes! We build custom PCs for gaming, professional workstations, and general use, tailored to your needs and budget.
❓ How long does it take to build a custom PC?
✅ Usually 3-7 days, depending on part availability and complexity.
❓ Can I bring my own parts for a PC build?
✅ Yes! We can assemble and test your custom PC build using your provided components.
❓ Do you repair or refill liquid cooling systems?
🚫 No, we do not offer liquid cooling refills or maintenance.
Console & Controller Repair Questions
❓ Do you repair HDMI ports on gaming consoles?
✅ Yes! We repair PlayStation, Xbox, and Nintendo HDMI ports, with pricing typically between £40-£60, depending on the console.
❓ Do you repair game controllers?
✅ Yes, we fix official Xbox, PlayStation, and Nintendo controllers. Common issues include stick drift, button failures, and charging problems.
❓ How much does controller repair cost?
✅ Drift repairs start at £15-£25, depending on the model and issue.
❓ Do you repair PlayStation 5 motherboards?
✅ Yes! Motherboard repairs for the PS5 range from £80-£120, depending on the damage and parts required.
Laptop & Hardware Repair Questions
❓ Do you replace laptop batteries?
✅ Yes! Battery replacements start at £60, depending on the laptop model.
❓ Do you replace laptop screens?
✅ Yes! Laptop screen replacements start from £80, including fitting, but prices vary based on screen size and model.
❓ Do you repair laptop keyboards?
✅ Yes! Keyboard replacements require the exact make, model, or keyboard part number. Most orders take 5-14 days, and some rare models may not be available.
❓ How long does motherboard repair take?
✅ Motherboard repairs take 1-14 days, depending on the damage and part availability. Badly burnt boards may be non-repairable.
❓ Do you fix charging ports on laptops?
✅ Yes! We repair standard round charging ports and USB-C charging ports. Some models are harder to replace due to motherboard integration.
Other Repair Services
❓ Do you repair phones or tablets?
🚫 No, we do not currently repair mobile phones or tablets.
❓ Do you offer on-site repairs?
✅ in-shop service only.
❓ Do you provide warranties on repairs?
✅ Yes! All repairs come with a 6-12 month warranty on labor and parts (if provided by us).
Book Your Computer Repair or Custom PC Build Today!
Need fast, reliable repairs or a high-performance custom PC? Contact us now to get started! 💻🔧