Frequently Asked questions

General Computer Repair Questions

โ“ What signs indicate my computer needs repair?
โœ… Common signs include slow performance, frequent crashes, overheating, strange noises, freezing, blue screen errors, power issues, or software malfunctions.

โ“ Should I repair or replace my computer?
โœ… If your computer is relatively new or has minor issues, repairing is often the best option. However, for older computers with multiple hardware failures, upgrading or replacing may be more cost-effective.

โ“ Whatโ€™s the typical cost of computer repairs?
โœ… Repair costs vary based on the issue and parts needed. We offer free diagnostics and provide an upfront quote before proceeding with repairs.

โ“ How long does a repair take?
โœ… Simple fixes can often be done the same day, while complex repairs or those requiring special parts may take several days to a few weeks. We provide estimated repair times when diagnosing your device.

โ“ Do you repair all brands of computers?
โœ… Yes! We repair all major Windows-based brands, including:

  • HP
  • Dell
  • Lenovo
  • ASUS
  • Acer
  • MSI
  • Alienware
  • Razer
  • Custom-built PCs

๐Ÿšซ We do not repair MacBooks or Apple products at this time.

โ“ Do I need to bring my laptop charger?
โœ… Usually, no. However, for some gaming laptops or models with power issues, we may request it.


Data Safety & Software Issues

โ“ Will my data be safe during the repair?
โœ… We take data protection seriously, but we always recommend that you back up important files before bringing in your device. Let us know if you need data recovery services.

โ“ Can you recover data from a dead laptop?
โœ… In most cases, yes! Standard data recovery starts at ยฃ50, but more complex recoveries (e.g., physically damaged drives) may cost up to ยฃ100 or more.

โ“ Can you recover files from a broken hard drive?
โœ… Sometimes. If your hard drive is physically damaged, we may recommend a specialist data recovery service for advanced repairs.


Gaming & Custom PC Questions

โ“ Do you repair gaming PCs and high-performance workstations?
โœ… Yes! We specialize in gaming PC repairs, cooling solutions, and upgrades, including high-end systems from MSI, Alienware, Razer, ASUS ROG, and custom builds.

โ“ Do you offer custom-built gaming PCs?
โœ… Yes! We build custom PCs for gaming, professional workstations, and general use, tailored to your needs and budget.

โ“ How long does it take to build a custom PC?
โœ… Usually 3-7 days, depending on part availability and complexity.

โ“ Can I bring my own parts for a PC build?
โœ… Yes! We can assemble and test your custom PC build using your provided components.

โ“ Do you repair or refill liquid cooling systems?
๐Ÿšซ No, we do not offer liquid cooling refills or maintenance.


Console & Controller Repair Questions

โ“ Do you repair HDMI ports on gaming consoles?
โœ… Yes! We repair PlayStation, Xbox, and Nintendo HDMI ports, with pricing typically between ยฃ40-ยฃ60, depending on the console.

โ“ Do you repair game controllers?
โœ… Yes, we fix official Xbox, PlayStation, and Nintendo controllers. Common issues include stick drift, button failures, and charging problems.

โ“ How much does controller repair cost?
โœ… Drift repairs start at ยฃ15-ยฃ25, depending on the model and issue.

โ“ Do you repair PlayStation 5 motherboards?
โœ… Yes! Motherboard repairs for the PS5 range from ยฃ80-ยฃ120, depending on the damage and parts required.


Laptop & Hardware Repair Questions

โ“ Do you replace laptop batteries?
โœ… Yes! Battery replacements start at ยฃ60, depending on the laptop model.

โ“ Do you replace laptop screens?
โœ… Yes! Laptop screen replacements start from ยฃ80, including fitting, but prices vary based on screen size and model.

โ“ Do you repair laptop keyboards?
โœ… Yes! Keyboard replacements require the exact make, model, or keyboard part number. Most orders take 5-14 days, and some rare models may not be available.

โ“ How long does motherboard repair take?
โœ… Motherboard repairs take 1-14 days, depending on the damage and part availability. Badly burnt boards may be non-repairable.

โ“ Do you fix charging ports on laptops?
โœ… Yes! We repair standard round charging ports and USB-C charging ports. Some models are harder to replace due to motherboard integration.


Other Repair Services

โ“ Do you repair phones or tablets?
๐Ÿšซ No, we do not currently repair mobile phones or tablets.

โ“ Do you offer on-site repairs?
โœ… in-shop service only.

โ“ Do you provide warranties on repairs?
โœ… Yes! All repairs come with a 6-12 month warranty on labor and parts (if provided by us).


Book Your Computer Repair or Custom PC Build Today!

Need fast, reliable repairs or a high-performance custom PC? Contact us now to get started! ๐Ÿ’ป๐Ÿ”ง

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