Repair records and warranty support
Eligible repairs include a 6–12 month warranty. Extended warranty options can be discussed before work begins.
6–12 month warranty
Warranty length depends on the repair type, fitted parts and condition of the device. Warranty details are confirmed before the repair goes ahead.
Warranty does not cover new damage, liquid damage, misuse, unrelated faults, software issues, or devices opened or repaired elsewhere after collection.
What can be recorded
6–12 month warranty
Eligible repairs include a 6–12 month warranty depending on the repair type, parts used and device condition.
Warranty log kept
A repair record can be logged with customer details, device, fault, repair date and warranty period for easier aftercare.
Repair test record
Devices are checked before collection so the repair can be handed back with confidence.
Extended warranty on request
For selected repairs, extended warranty options can be discussed before work begins.