1. Repair Warranty
All repairs completed by our technicians include a 6-month (180 day) warranty from the date the repair is completed.
This warranty covers the specific fault that was repaired and any parts replaced during the repair service. If the same issue occurs again within the warranty period, we will inspect the device and repair the issue again free of charge, where applicable.
2. Warranty Exclusions
The warranty does not cover:
- Physical damage after the repair (drops, cracks, impact damage)
- Liquid damage occurring after the repair
- Software issues caused by updates, modifications, or user-installed software
- Consoles that have been opened, modified, or repaired by another technician after our repair
- Faults unrelated to the original repair
- Damage caused by misuse, neglect, or improper storage
If any of these situations are identified, additional repair charges may apply.
3. Return for Warranty Inspection
If you experience issues after a repair, you may return the device for inspection within the 6-month warranty period.
To qualify for warranty service:
- The issue must relate to the original repair
- Proof of purchase or repair receipt must be provided
- The device must not have been opened or tampered with by a third party
4. No-Fix, No-Fee
If we determine that your console cannot be repaired, you will not be charged for the repair service. However, diagnostic or return shipping fees may still apply depending on the circumstances.
5. Shipping & Returns
When returning a console for warranty inspection:
- The device must be securely packaged
- A copy of the repair receipt or order number must be included
- Customers are responsible for shipping costs unless the fault is confirmed to be related to the original repair
We are not responsible for damage caused during shipping due to insufficient packaging.
6. Data Responsibility
Customers are responsible for backing up any data stored on their device before submitting it for repair. While every effort is made to preserve data, we cannot guarantee that data will not be lost during the repair process.
7. Refunds
Repair services are generally non-refundable once the repair has been completed. If a repair is unsuccessful and cannot be resolved, we will discuss alternative solutions with the customer.
8. Contact
If you have any questions about a repair or need to make a warranty claim, please contact us:
